If we did not work on your order yet, a cancellation is always possible without any costs. Furthermore it’s important which kind of board you’ve ordered ("Best Price" or "More Technology").
If you have ordered a "Best Price" board: if the data check is already done, we are able to cancel the order but have to bill a cancellation fee of 30,00 Euro. If the board is already in production a cancellation is not possible anymore. Because in this case we have combined your board with other orders and manufactured them together, so we cannot stop the production.
If you have ordered a "More Technology" board: we can’t give you a flat rate cancellation fee for a Non-Pooling board. We work individually on your Non-Pool board, so the cancellation fee depends on the production progress of your PCB. Generally we can stop a Non-Pool board at any time, cause the board is not combined with other orders. If you want to delete your Non-Pool order, please give us a call or send us a mail. Than we can stop the job and determine the cancellation fee. Than you can decide if a cancellation makes sense in relation to the costs. But please note, that a short stop can lead to a delivery delay if you advise us to continue working on the job.